“Make It Right” A Guide to Doing Things the Correct Way

“Make It Right” A Guide to Doing Things the Correct Way

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Wrote By: Founder at Premium Supply Don Bowman

“When Premium had just one outlet, we had a customer who drove from Glenwood, southwest of Hot Springs, to collect a sizable siding job. Although the color was specified on the initial invoice, the second page indicated a different color, which he claimed had been loaded onto his truck. Our policy has always been to rectify our mistakes.

When he called back, we promptly arranged to deliver the correct color, which was already on the company truck. I set off to Glenwood feeling somewhat annoyed by the error. Upon arrival with the supposedly corrected color, it turned out to be the wrong shade as well. We swiftly returned with the material and, feeling even more upset, exchanged it upon reaching home. Once again, I made the trip back, and our customer, understanding the situation, did a great job calming me down. As we loaded the returned material, we both shared a laugh at the whole ordeal, ensuring that we ‘make it right’.”

The lesson here is when owning a business try and always “make things right” for your customers. Maintaining customer satisfaction is of paramount importance for businesses seeking to ensure their future success. By consistently striving to “make things right” for customers, companies can foster a loyal customer base that drives repeat business and positive word-of-mouth referrals. The moral of this philosophy lies in the understanding that treating customers fairly and resolving their concerns promptly and effectively contributes to building lasting relationships.

 

February 2024 Keeps Getting Better A Look at the Exciting Developments Ahead

February 2024 Keeps Getting Better A Look at the Exciting Developments Ahead

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Exciting news!
We are thrilled to announce some exciting news! Premium Siding Supply has recently expanded its product line in February 2024 to include Castle Stone Creations. This means that our clients can now enjoy a wider selection of products to enhance their businesses.

With the addition of Fabulous Cobblestone and Majestic Castle Stone, upcoming remodeling projects can be transformed into an incredible adventure. These products are perfect for creating stunning exterior features such as walkways, patios, retaining walls, and more.

At Premium Siding Supply, our goal is to offer a comprehensive range of products that satisfy our clients’ needs. We are proud to support Arkansas companies and are committed to offering high-quality products that are sourced locally.

We welcome you to explore our expanded product line and look forward to working with you on your next project. Thank you for choosing Premium Siding Supply!

 

Transform Your Home’s Look and Value with New Siding

Transform Your Home’s Look and Value with New Siding

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New Siding Can Turn Your Home into a Work of Art

There is not anything that can improve the street appeal of an older house any better than a new siding installation by a competent installer. That “plain Jane” negative appearance overnight turns into the crown jewel of the neighborhood on completion not only does it improve the look of the house but it also improves the outlook of the homeowner. Everyone can’t help but notice how he or she instantly has a new take on life in general. The nice home is the product of a well-respected homeowner.

If you’re looking for a way to improve the look and value of your home, new siding might be the answer. Siding can transform your home’s appearance, turning it into a work of art that stands out in the neighborhood. But siding does more than just improve the aesthetic appeal of your home – it can also boost your mental health and increase your home’s value.

The impact of siding on your home’s value is surprising. According to recent studies, homeowners who replace their siding can recoup up to 76% of the cost of installation when they sell their home. That’s a significant return on investment that can make a big difference when it’s time to sell.

But siding isn’t just about the financial benefits. The psychology of curb appeal is well-documented, and it’s been shown that a beautiful home can have a positive impact on your mental health. When you come home to a house that looks great and feels welcoming, you’ll feel better about yourself and your surroundings.

So how do you choose the right siding for your home? The ultimate guide to choosing the right siding for your home can help you make the right decision for your needs. From materials to colors to styles, there are many factors to consider when choosing siding. But with the right guidance, you can find the perfect siding for your home.

Finally, it’s important to remember that siding isn’t just for new homes. Even older homes can benefit from new siding installation by a competent installer. That “plain Jane” negative appearance overnight turns into the crown jewel of the neighborhood on completion. Not only does it improve the look of the house, but it also improves the outlook of the homeowner. Everyone can’t help but notice how he or she instantly has a new take on life in general. The nice home is the product of a well-respected homeowner.

In conclusion, siding can transform your home’s appearance, increase its value, and improve your mental health. So why wait? Contact Us here at Premium Siding Supply today we will help you find a siding professional today.

“Take a look at what’s new at Premium Siding Supply in January 2024.”

“Take a look at what’s new at Premium Siding Supply in January 2024.”

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Premium Siding Supply is proud to announce that it has become an authorized distributor of Diamond Kote products, providing you with easy access to these amazing products! We are thrilled to share some exciting news with you!  This means that you can now easily get your hands on these exceptional products.

Diamond Kote is known for its high-quality products that are designed to protect and beautify your home’s exterior. From pre-finished siding to trims and accessories, Diamond Kote has everything you need to enhance the look of your home while ensuring its durability and longevity. We are proud to be partnering with Diamond Kote and look forward to bringing you the best in siding products.

Stop by or Contact the Conway location for a sample or demonstration of this great new product.

Devastation in Northeast Arkansas March 2020

Devastation in Northeast Arkansas March 2020

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Recently, mother nature dealt a one two punch of devastation to our friends in Northeast Arkansas.  On March 28th, a tornado ripped through Jonesboro injuring 22 people and leaving a trail of flattened homes and buildings in its wake before heading towards Brooklyn..  Then, just 11 days later, another twister tore through the town of Harrisburg, just 15 miles south of Jonesboro, damaging around 30 homes in this small community in Poinsett County.  On the same night a much smaller tornado also briefly touched down in Cash, just 10 miles west of Jonesboro.   Luckily, places like Bono, Trumann, Newport, Walnut Ridge and Paragould were spared 

At Premium Siding Supply, this isn’t our first experience with mother natures awesome power.  Twice in the last 15 years large tornadoes have ripped through Vilonia, just a few miles east of our Conway store, as well as Atkins, near Russellville and Sherwood, a short distance from our original location.  

Now, usually after a disaster the streets are TEEMING with contractors both real and fake, trying to grab a piece of the insurance money that will inevitably be flowing.  Many are great people who do honest work at fair prices, but there are always a a few companies that like to take advantage of the hurt that many of our friends and family are going through.  Which is why we made this blog post.  We at Premium Supply will offer CONTRACTOR PRICING to any homeowner that can show their home was damaged in these storms and is purchasing material to repair said damage.  Not only that, but we will check out any and all CONTRACTORS that people hire to do their work.  We do this as a service to the people that live and work in these areas.  

At Premium we like to say that “We are a family” we mean it.

Spring 2020 Update

Spring 2020 Update

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Premium Siding Supply is still open at all locations. New construction (and suppliers) have been deemed essential and therefore are to remain open. We have placed barriers in front of each of our buildings and ask that you conduct your business by Phone (501) 932-4477 or Email or even FB messenger, or our managers will meet you in our parking lot and maintain a safe social distance while he takes your order.

We will load the order, and allow you plenty of space to secure it. We are experiencing unprecedented times in our country and there have been some difficult times and circumstances that we all must deal with. Stay vigilant, keep your immediate family close, call and check in on the elderly daily, and most importantly pray for our country, our leaders and our collective health.

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